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Store & Website Updates

Updated as of June15th, 2020 12:00pm EST.

James Free Jewelers is open and ready to serve your jewelry needs in Dayton and Cincinnati

You can still enjoy home/office delivery or curbside pickup, but now we can meet again and catch up in person! Here are some of the new services we are offering at James Free Jewelers:


Trust and Safety at James Free Jewelers

    Home or Office Delivery

    Curbside Pickup

    Virtual Personal Shopping

    Showroom Appointments

    Complimentary Shipping

Click Here to Reserve an In-Person or Virtual Appointment


For questions about your order or other items please contact us.

Dayton: 937.298.0171
Cincinnati: 513.793.0133
Website: 1-800-465-6193
Email: [email protected]

Online Shipping & Returns

    Currently you may experience delays in the processing and shipping of your order. Next day delivery and express shipping are not available. Please note, at this time product availability may be limited.
    We are providing complimentary shipping and delivery for online orders.
    If we are unable to fulfill your order or are experiencing a significant delay in shipping, you will be contacted by an online support representative. If you have questions about your order or product availability please contact our online customer support team at 1-800-465-6193 or [email protected].
To view our returns and exchange policies, please click here
2023 James free jewelers